Water testing
Free hot tub & pool water testing in Spokane
Cloudy water, itchy skin, or a heater that keeps kicking out usually start with chemistry—not a new tub. Bring a sample from your hot tub, swim spa, or backyard pool. We test in-store, explain the numbers in plain English, and tell you what to buy (or skip) next.
Why Spokane water fights your spa
Spokane-area tap often runs hard. Minerals that taste fine in a glass leave scale on heaters, jets, and shells when left alone. Guessing with internet checklists burns through chemicals and still leaves you with cloudy water—or worse, a heater failure mid-winter.
What to bring
A clean cup or bottle of water straight from the body of water—not the skimmer basket. Tell us whether it is a spa, swim spa, or pool, and if anything changed recently (heavy use, rain, new fill, or a shock that did not clear).
What you leave with
Clear next steps: balancing chemicals, filter advice, or when it is worth calling for spa repair. No lecture, no pressure to fill a cart with bottles you do not need. Same local team that sells and services Artesian spas—not a distant call center.
From test to products
When the numbers say you need sanitizer, scale preventative, or a fresh filter, we stock spa chemicals and supplies tuned for Inland Northwest water. Pair a free test with our chemicals page or accessories aisle so day-two care matches what we measured.
How it works
- Call or stop by with a fresh water sample
- We run the test and walk the results in plain English
- Leave with a short care plan—and only the products you need
- Free for spa, swim spa, and pool samples—call to schedule
- Tuned for Spokane-area hardness and Inland Northwest seasons
- Same local team—not a distant call center
Serving Spokane and nearby
We serve Spokane and nearby communities including South Hill, North Spokane, Spokane Valley, Deer Lake, Browne's Addition, Logan, Hillyard. Call to confirm delivery or service for your address.
Artesian Spas owners
“I love my hot tub so much! I am on my feet all day at work and nothing helps more than relaxing in my tub at the end of a long day. It even helps me sleep better!”
Brand-owner feedback from Artesian Spas — not Steam Oasis Google reviews. Local neighbor stories land here once our Business Profile is live.
Common questions
Is water testing really free?
Yes. Bring a spa, swim spa, or pool sample to Steam Oasis in Spokane. Call (509) 220-8310 if you want a set time.
Do you test for hard water?
Yes. Spokane-area mineral content is a common heater killer—we explain what your numbers mean and whether a scale preventative belongs in your routine.
Can I test pool water here too?
Yes. We educate pool owners in the showroom with free tests and product guidance. We do not dispatch for onsite pool maintenance.
What if the test points to a mechanical problem?
We will say so. Heaters, pumps, and controls on hot tubs and swim spas can be scheduled for repair—call first.
Hot tub repair
A cold tub on a January morning is not “just wait it out.” Heaters, pumps, leaks, and controls fail—especially when hard water and freezes stack up. Call to schedule spa or swim spa service with the same local team that sells Artesian. We do not perform onsite swimming pool repair.
Seasonal spa care
Inland Northwest freezes are hard on plumbing and heaters. A failed sensor at 2 AM can become a burst line by morning. We help you winterize, restart, and season-check hot tubs and swim spas—plus stock the chemicals and covers that match our local water.
Pool care coaching
We can educate you on balancing and maintaining your pool—free in-store water tests, step-by-step guidance, and the right chemicals and equipment. We do not perform onsite pool repairs or scheduled pool maintenance visits. For hot tub and swim spa mechanical service, call to schedule repair.
Delivery & setup
Buying a hot tub should not end with a crate on the driveway and a PDF. We deliver Artesian spas, place them with care, and walk startup so day one feels like plug-and-soak—not guesswork. Call to schedule a delivery conversation after you pick a model.
Built for Spokane water
Hard water is a silent
heater killer.
Spokane-area water can run hard—minerals that taste fine in a glass but leave scale on heaters, jets, and shells when left alone.
Our spa maintenance guidance uses scale preventatives suited to local mineral profiles. For pools, we educate you on balancing in-store—plus a free water test any time you want a second opinion.